Car insurance companies are not all created equal. We polled over 10,000 drivers to learn more about their car insurance experiences, with a focus on customer service, claims to handle, and customer loyalty. We ranked the best car companies of 2022 based on this information to assist you in finding the best one.
What Is the Best Car Insurance Company?
The best car insurance company, according to our 2022 data, is USAA, but its insurance products are only available to military personnel. If that isn’t an option for you, State Farm, which came in second in our analysis, is the next best option.
We looked at rate data as well as feedback from policyholders to find the best car insurance companies, paying special attention to customer service, claims handling, customer loyalty, and policy renewal. In addition, we asked survey respondents if they would recommend their current insurer to a driver looking for a new policy.
If you’re looking for auto insurance, this list can assist you in comparing insurers based on the criteria that are most important to you. Though USAA and State Farm lead the pack, one of the other eight companies in our ranking may be a better fit for you. As a result, before purchasing or renewing your policy, it’s a good idea to compare several insurers and their rates. Must read How To Verify Google AdSense Account Without PIN?.
Top Rated Car Insurance Companies
| COMPANY | US NEWS RATING | AVERAGE ANNUAL RATE |
| 1. USAA | 4.3 | $1,000 |
| 2. State Farm | 4.2 | $1,267 |
| 3. Farmers | 4.1 | $1,917 |
| 3. Nationwide | 4.1 | $1,327 |
| 3. Geico | 4.1 | $1,148 |
| 6. Allstate | 4.0 | $2,047 |
| 6. Travelers | 4.0 | $1,371 |
| 8. Progressive | 3.9 | $1,533 |
| 8. AAA | 3.9 | $2,409 |
| 10. American Family | 3.7 | $1,371 |
USAA
U.S. News Rating of 4.3
In our opinion, USAA is the best insurance company among car insurance companies. According to our survey from 2022, USAA customers are the most satisfied, and they are the most likely to renew their policies and recommend USAA to other drivers. In our study, USAA had the lowest rates, beating the national average by 35%.
Only members of the military can purchase USAA insurance products, such as auto, homeowners, and renters policies. As a result, not all drivers will be eligible for this insurer’s coverage.
State Farm
U.S. News Rating: 4.2
In our study, State Farm came in second, with above-average scores in each subrating category. State Farm also has competitive rates, ranking third in our list of the Cheapest Car Insurance Companies of 2022. It is the best insurer for drivers who aren’t eligible for USAA membership because of its high scores and low premiums.
Farmers
U.S. News Rating: 4.1
Farmers get high marks for customer service and claims handling, which helps it tie for third place this year. It also ranks third in two of our subrating categories, Customer Service and Claims Handling, and outperforms the industry average in Customer Loyalty and Most Likely to be Recommended. In our Most Likely to be Renewed category, Farmers, on the other hand, has higher-than-average rates and lower-than-average scores.
Nationwide
U.S. News Rating: 4.1
Since our 2021 analysis, Nationwide has risen two spots to tie for third place among car insurance companies. Nationwide has the second-highest Customer Loyalty and Most Likely to be Recommended sub ratings, as well as above-average scores in every other subrating category. Some drivers, particularly those with a good driving record or poor credit, have rates that are lower than the national average.
Geico
U.S. News Rating: 4.1
Since our 2021 analysis, Nationwide has risen two spots to tie for third place. Nationwide has the second-highest Consumer Trust and Most Likely to be Recommended sub ratings, as well as above-average scores in every other subrating category. Some drivers, particularly those with a good driving record or poor credit, have rates that are lower than the national average.
Allstate
U.S. News Rating: 4.1
This year, Allstate climbed three spots to No. 6, up from No. 9 last year. It scored lower than average in most of our sub ratings, but then that didn’t stop it from being ranked fourth in our Most Likely to be Recommended category. Allstate’s rates are among the highest in our analysis, but some drivers, such as those who have received a speeding ticket, may find Allstate’s rates to be competitive.
Travelers
U.S. News Rating: 4.0
Travelers also made some progress this year, moving up two spots to a tie for sixth place. Although Travelers’ customer service score is lower than that of seven other insurers in our study, it ranks first in our Claims Handling subrating category and third in our Most Likely to Be Renewed category. Travelers also receive an above-average score for policy renewal and typically lower premiums than the national average.
Progressive
U.S. News Rating: 3.9
In our analysis, Progressive is ranked eighth. Customers are generally satisfied with the ease with which they can open a policy, but Progressive ranks last in our Best for Customer Loyalty category and scores below average in every other sub-rating in our survey. Customers of Progressive say they are less likely to renew their policies or recommend the company to other drivers. DUI offenders, on the other hand, may be able to save money with Progressive. In our study, the rates for those drivers are among the lowest.
AAA
U.S. News Rating: 3.9
AAA is a newcomer to our list of the Best Car Insurance Companies, and it is tied for eighth place with Progressive. In every category we looked at, it scored below average. It does, however, place sixth in our Most Likely to be Renewed category, beating out Allstate, Farmers, Progressive, and American Family. In our study, AAA had the highest average premiums, but drivers considering AAA should get a quote to see if their individual rate is more competitive.
American Family
U.S. News Rating: 3.7
This year, American Family has dropped four spots to No. 10 in our rankings. In most subrating categories, it has the lowest scores, though, in our Best for Customer Loyalty category, American Family has a slightly higher score than Progressive. Despite low credit scores, American Family offers competitive rates to some drivers, including teen drivers, those with bad credit, and those who have been in an accident or have a DUI on their record.
What Is the Best Car Insurance Company?
USAA is the best overall car insurance company, according to our data and customer survey results. USAA insurance products, on the other hand, are only available to active and retired military personnel, as well as their families. In our survey, State Farm came in second, making it the best car insurance company for drivers who aren’t USAA members.
Despite the fact that USAA and State Farm are at the top of the rankings, it’s a good idea to look into and compare multiple insurers that made our Best Car Insurance Companies of 2022 list. This can assist you in locating coverage that meets your requirements.
In addition, based on customer feedback, USAA swept all five of our sub-rankings. Moreover, not all insured will be eligible for membership with USAA. As a result, the runner-up in each category has been identified so that all consumers can learn about the best option in each of these areas.
If price is a major consideration, it’s also critical to obtain and compare car insurance quotes. Despite the fact that our study included average rates, your personal car insurance rate will be determined by factors such as your age, location, driving record, credit score, and the preferred type and amount of coverage, among others. A quote can assist you in estimating costs accurately and determining which insurers offer the best deal. Read Cyber Security Threats 2022.
Best for Customer Service: USAA and State Farm
State Farm and USAA are ranked first and second, respectively. Sixty-five percent of USAA customers who haven’t filed a claim say their customer service experience has been excellent. Customers who have filed a claim report that nearly 64 percent of USAA customers are extremely satisfied with the insurer’s customer service.
If you’re not eligible for USAA coverage, State Farm might be a good option. Nearly 60% of State Farm customers who haven’t filed a claim say they were extremely pleased with their customer service. State Farm, like USAA, has slightly lower customer satisfaction scores among customers who have filed a claim. In the survey, 56% of respondents said they were completely satisfied with their customer service experience.
Farmers, Nationwide, and Geico all had above-average customer service ratings.
Best for Claims Handling: Travelers
Travelers take the top spot in this category. Claims handling is an important aspect of any insurance policy, and Travelers takes the top spot in this category. It receives a 4.3 out of 5 ratings, making it the only insurer to dethrone USAA, which leads the pack in every other category we looked at. Nearly 62 percent of Travelers customers are completely satisfied with the ease with which they can file a claim, and 65 percent are completely satisfied with the speed with which their claims are resolved.
Farmers, Nationwide, and State Farm all scored above average in claim handling.
Most Likely to be Recommended: USAA and Nationwide
With low rates and high scores in every category we looked at, it’s no surprise that USAA customers are the most likely to recommend their insurer to other drivers in the market for coverage.
A total of 53% of USAA customers who have not filed a claim say they are very likely to recommend the insurer, with another 18% saying they are likely to recommend the insurer. Customers of USAA are even more likely to recommend their insurer after filing a claim. Sixty-one percent of those we polled say they are very likely to recommend the insurer, while another 8% say they are likely to do so.
If you don’t have access to USAA, consider Nationwide. Customers who have not filed a claim say they would recommend Nationwide to other drivers 31% of the time, with another 41% saying they are likely to do so. Customers who have filed a claim improve Nationwide’s score. 42 percent say they are very likely to recommend their insurer, while 32 percent say they are very likely to do so.
State Farm and Allstate are two other insurers that did well in car insurance companies.
Most Likely to be Renewed: USAA and State Farm
The willingness of a policyholder to renew their policy can reveal a lot about their relationship with an insurer. USAA has the highest customer loyalty score, just one point ahead of State Farm.
Customers who haven’t filed a claim say they are likely or very likely to renew their policy, according to 78 percent of USAA customers. Nearly 70% of those who have filed a claim in the survey say they would recommend USAA to other drivers.
As previously stated, USAA insurance products are only available to a select group of people. If you don’t qualify for membership, State Farm, which ranks second in our Most Likely to be Renewed subrating, is a good option.
According to our survey, 76 percent of State Farm customers who have not filed a claim say they are likely or very likely to renew their policy with their current insurer. The percentage of respondents who have filed a claim falls to 69%.
Best for Customer Loyalty: USAA and Nationwide
Customer loyalty refers to a policyholder’s willingness to recommend and renew their insurance policy. It’s no surprise that USAA takes first place in this subrating, given its strong renewal and recommendation scores. Consider Nationwide if you aren’t eligible for USAA. It comes in second place in our Most Likely to be Recommended category and gets above-average ratings in our Most Likely to be Renewed category.
State Farm, Travelers, and Farmers have all surpassed the industry average for customer loyalty.
How Much Does Car Insurance Cost?
According to our most recent study, the average cost of car insurance is $1,539 per year. Your premium, however, may be higher or lower depending on a number of factors, including:
- Age
- Driver record
- Location
- Type and amount of coverage
- Credit score
- Available car insurance discounts
Car insurance quotes are the most convenient way to determine how much you may have to pay. Car insurance quotes are available online or by contacting an agent via email, phone, or in person.
How Much Car Insurance Do I Need?
The amount of insurance you require is determined by a number of factors. State requirements are one of the most important indicators of how much coverage you may require. Most states have laws requiring drivers to have a certain level of liability insurance. Other types of insurance, such as uninsured motorist coverage or personal injury protection, are also required in some states (PIP).
The requirements of any lender or lessor should be taken into account next. Your loan or lease agreement specifies how much coverage you must have if you make monthly payments on your vehicle. Consult your lender, lessor, or financing agreement for more information.
Who has the best car insurance among car insurance companies?
Our most recent data analysis shows that USAA and State Farm are the best auto insurance companies. In our customer survey, USAA received the highest overall score and also placed first in nearly every sub-rating. It also has the lowest rates of all the car insurers we looked at.
Military personnel is the only ones who can buy USAA products. State Farm, which has the second-highest score in our survey and rates that are lower than the national average, is likely to provide the best coverage for drivers who don’t fall into car insurance companies.
Farmers, Nationwide, and Geico are among the other insurers with above-average survey scores.
Which car insurance is the cheapest?
According to our 2022 study, USAA has the cheapest car insurance among car insurance companies. Its average annual rate is $1,000, $539 lower than the national average. Geico is likely to have the best rates for drivers who don’t qualify for USAA coverage. Geico’s average annual rate is $1,148, which is $391 less than the national average.
Remember that an insurer’s average rate may not be the same as yours. Obtaining and comparing quotes from several insurers is the best way to find the lowest rates available to you. Also, visit Elon Musk Mars Timeline – Estimation for Human to Step on Red Planet.
How can I find the best price on car insurance?
The International Insurance Institute (III) recommends that consumers obtain quotes from at least three insurers in order to find the best car insurance rates. When looking for insurance, compare quotes for the same amount and type of coverage.
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